Frequently Asked Questions
Everything you need to know about our innovative magnetic solutions.
What makes MagBak cases different from standard phone cases?
MagBak cases feature industrial-strength magnets integrated into a slim profile, allowing you to mount your phone to any metal surface while maintaining compatibility with MagSafe accessories and wireless charging.
Will the magnets in the case affect my credit cards or phone functionality?
No. Our magnets are strategically shielded to ensure they do not interfere with GPS, Wi-Fi, Apple Pay, or modern credit cards. However, we recommend keeping older magnetic stripe cards away from direct contact for extended periods.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your gear sooner.
What is your return policy for MagBak products?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
Do you offer a warranty on your electronic accessories?
Yes, all MagBak products are covered by a 1-year limited warranty against manufacturing defects and craftsmanship issues under normal use conditions.
Are MagBak products compatible with non-Apple devices?
While many of our products are designed for iPhone, we offer MagStick and universal magnetic adapters that allow Android users to experience the same mounting convenience.